Forrester Case Study – Giffgaff Turns Customers Into Members Of Its Community Business Model
Can a community-based business model be your key to digital transformation? In this Forrester Case Study, analysts explore how UK-based mobile virtual network operator (MVNO) giffgaff uses a community-based business model that delivers business benefits.
A community-based business model can be the key to digital transformation and to engaging customers in a way that drives loyalty and self-perpetuating growth. Download the case study to learn how community has been the key to giffgaff’s success and what can you do to become more community-based in your business approach.
Can a community-based business model be your key to digital transformation? In this Forrester Case Study, analysts explore how UK-based mobile virtual network operator (MVNO) giffgaff uses a community-based business model that delivers business benefits.
A community-based business model can be the key to digital transformation and to engaging customers in a way that drives loyalty and self-perpetuating growth. Download the case study to learn how community has been the key to giffgaff’s success and what can you do to become more community-based in your business approach.