Business Support Solution/Services

Accenture Again Recognized by Gartner for Critical Capabilities for Life Insurance Policy Administration Systems, North America

Accenture Life Insurance & Annuity Platform scores highest in Digital User Support Use Case

Accenture (NYSE: ACN) today announced that Gartner, Inc. has given the Accenture Life Insurance & Annuity Platform (ALIP) the highest score in its Digital User Support Use Case in a new report*. ALIP’s ratings and scores have increased year on year for Use Cases.

“Accenture’s extensive digital experience remains a driving force in helping carriers reimagine insurance, using technologies such as artificial intelligence, automation and cloud computing, to transform their businesses and deliver hyper-relevant customer experiences,” said Shay Alon, a managing director at Accenture who leads its Life and Annuity Products and Platforms practice. “We are gratified and inspired by the recognition from Gartner as we continue preparing insurers for the next era in digital insurance transformation: to connect people to life, health and wellness protection.”

Used by leading insurers worldwide, ALIP is a robust, configurable and scalable solution that provides life insurance carriers and annuity providers with advanced capabilities for product development, new-business development, underwriting, policy administration, claims and payout. It is available as an on-premise solution and over the cloud as an integrated suite of software with modules that can be implemented individually or as part of a broader migration strategy.

Accenture’s life and annuity software is part of Accenture Life Insurance Services. By applying extensive industry knowledge to continuously enhance its software, Accenture helps insurers reduce operating costs, manage risk and drive growth through improved product development and distribution, enhanced policy administration and distribution, and technology platform consolidation and modernization. For more information, visit

Gartner “Critical Capabilities for Life Insurance Policy Administration Systems, North America” by Richard Natale, Sept. 9, 2019.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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