Salesforce will generate $389 billion in revenue for its users from 2015 to 2020.
But Salesforce is so much more than a customer relationship management platform – it is also a robust website platform that helps brands and eCommerce businesses grow.
DesignRush.com, a B2B marketplace connecting brands with agencies, determines the best Salesforce Commerce Cloud statistics proven to increase revenue. These functionalities foster a positive user experience across all channels, encouraging consumers to interact with the brand and complete a purchase.
The top 3 Salesforce Commerce Cloud features include:
1. Artificial Intelligence-Based Experiences
Research shows that 72 percent of businesses believe that utilizing artificial intelligence creates a business advantage.
Integrating AI into websites, mobile apps and other platforms becomes easier by the day – but Salesforce Commerce Cloud streamlined the AI implementation process.
Brands using Salesforce – and working with certified Salesforce partners – can use artificial intelligence to:
- Improve online personalization.
- Automate tasks such as merchandising.
- Improve strategy and growth.
- Update customer segment groups.
- Automatically analyze data that has been gathered.
- And more!
2. Effective Mobile Conversions
About half of all eCommerce purchases are made from a mobile device – and Salesforce Commerce Cloud understands the inherent capabilities of mobile online shopping experiences.
Salesforce-powered websites help brands create mobile-friendly experiences that foster strong conversions by:
- Optimizing micro-interactions to maintain the customer’s journey.
- Empowering brick-and-mortar employees with complimentary mobile apps that show product details and consumer information.
- Delivering a consistent brand experience across all channels.
- And more!
3. Omnichannel Shopping Experiences
A study from Google found that 98 percent of Americans used multiple digital devices within one day.
Although that hardly seems groundbreaking, when coupled with the fact that brands with omnichannel strategies in effect have 91 percent higher customer retention year-over-year, it demonstrates that businesses need a multi-channel approach for long-term success.
Salesforce Commerce Cloud automatically cultivates a strong omnichannel experience for brands – meaning that users can seamlessly engage with a brand on multiple channels or in the store without any disruption in their experience.
By utilizing Salesforce for eCommerce websites and building an omnichannel sales approach, online retail brands can:
- Gather more accurate information about user behavior.
- Build a user-centric customer journey throughout every interface.
- Integrate eCommerce on social media channels.
- Create a better overall user experience.
- Improve customer service.
- Increase conversion rates.
- And more!
“In order to permeate the eCommerce market, brands need to choose a powerful platform like Salesforce to build their site on,” says DesignRush Founder and Executive Director Gabriel Shaoolian. “Salesforce Commerce Cloud empowers brands to optimize their site for a variety of devices, create a consistent brand identity and incorporate the latest trends to design a custom yet professional website.”
DesignRush’s Agency Listing section features the top local and global Salesforce eCommerce & CRM companies. Some of the top Salesforce Commerce Cloud agencies from around the world include:
HOOPLAH is a full-service digital marketing and social media management company based in Toronto, Canada. For over a decade, they have helped top-tier brands, small businesses, and charitable organizations build brand awareness, foster leads and grow bottom-of-funnel sales. They take a data-driven approach to media management, executing integrated strategies across digital, social and traditional channels.
Visit HOOPLAH online at https://hooplah.com
Appscrip brings all the popular business models like social, on-demand, shopping, discovery, delivery, chat, and service booking in one place, via our robust, customizable, scalable business-ready solutions. They cater to a large magnitude of industries and business niches. Appscrip implements the latest technology, clean coding and clean architecture in development and the best DevOps practices to build a customizable business app and software solutions. With one of the fastest development-to-launch practices in the industry, Appscrip has launched entrepreneurs and business from a variety of industries and business niches, around the globe.
Visit Appscrip online at https://www.appscrip.com/
3. CoreValue Services
CoreValue Services is a US-based Software and Technology Services company, providing traditional Cloud-based CRM implementation services and mobile applications to industries such as Pharmatech, Healthcare, and Finance. Customers trust CoreValue with infrastructure services utilizing qualified and experienced staff in Data Science, Data Management, Database Services, Quality Assurance, and traditional development. Their customers are funded startups, mid-sized and Fortune 50 through 500 companies. For more than 12 years, CoreValue has pioneered agile distributed development to deliver innovative, dependable and cost-effective software and technology solutions to their global clients. As both a Salesforce® Registered Partner and a Gold Microsoft® Partner, CoreValue is a one-stop solution for products that transform business models.
Visit CoreValue Services online at https://corevalue.net/
4. Sii Poland
With over 3 800 specialists, Sii is the largest IT and engineering services provider in Poland. They execute various technology projects for leading Polish and multinational companies. They support their clients within the scope of software development, IT infrastructure, product engineering, service desk, training, and testing. Established in 2006, Sii grew from a small one-person startup company to a solid enterprise employing more than 3,800 professionals today. They deliver increased flexibility, greater profitability, better performance, and higher clients’ and employees’ satisfaction than their competitors.
Visit Sii Poland online at https://sii.pl/en/
5. Web Peppers
Web Peppers specializes in custom web development and interactive design. They can design websites to be consistent with a company’s brand image or help clients create an entirely new corporate identity. By choosing Web Peppers to handle business needs, brands will benefit from the constant quality of work! They offer a wide range of web development services that are all delivered using the latest technologies with the highest quality. Their main goal is to help their clients meet business values and market themselves online successfully. Web Peppers strategically helps to build brands and develop more meaningful relationships with customers. They are a full-service company focused on technology and IT solutions.
Visit Web Peppers online at https://web-peppers.com/
Webisoft is a full-service web and mobile development company based in Montreal. They use the latest advances in web technologies to handcraft beautiful, responsive websites and apps with dynamic interfaces. Their collaborative project management model allows team members to actively participate from design to implementation of any new solutions within an organization. Their team’s expertise is best suited for any online or Software as a Service (SaaS) project, mobile application development for iOS/Android and CRM and ERP system integration. Their hands-on, down-to-earth approach has gained us a solid reputation amongst our clients and partners.
Visit Webisoft online at https://webisoft.com
7. BORN Group
BORN is a global, award-winning agency specialized in creative design, content production and ecommerce services. It combines creative design, content production, commerce enablement, integrations, multi-channel brand activation, analytics, conversion optimization, cloud solutions and more to provide unique marketing solutions. The company sits at the confluence of technology and design. The company operates in the U.S., Europe, and Asia. Some of its current and past clients are Salvatore Ferragamo, American Media, Staples, Walgreens, Textron, Glanbia, AB Inbev, Argos, Ethan Allen, Melissa & Doug, The Modist, Lennox, Tata Cliq, Lorna Jane, Skull Candy, Tag Heuer, Net-a-Porter, Uniqlo, Kenneth Cole, Microsoft, Boden, Associated Newspapers, BBC Worldwide, Boots, Condé Nast, Danone.
Visit BORN Group online at http://www.borngroup.com
Chetu is a U.S.-based software development company that provides businesses worldwide with custom technology solutions. As an application development company with over 1,400 skilled software developers, Chetu combines technological expertise, specific domain experience, and passion for excellence to deliver enterprise-grade solutions. Chetu is a true and seamless backend technology partner, helping businesses accelerate the development of desktop, mobile and web-based apps with on-demand developers that focus on moving businesses forward.
Visit Chetu online at https://www.chetu.com/
DemandBlue is in the business of helping its customers maximize their Salesforce investment through predictable outcomes. As we thrive in an era of cloud-based Infrastructure, Platform and Software services. DemandBlue has pioneered “Service-as-a-Service” through a value-based On Demand Service model that drives bottom-line results. They foster innovation through “Continuous Engagement and On Demand Execution” that offers their customers speed, value and success to achieve their current and future business objectives.
Visit DemandBlue online at https://www.demandblue.com
10. Emergent Software
Emergent Software is a technology solution provider that offers a full set of software-based services, from custom software development to ongoing system maintenance and support serving clients from all industries in the Twin Cities metro, greater Minnesota and throughout the country. They are a Certified Microsoft Development and Sitecore Partner with a talented team of full-stack developers, SQL Server DBA’s, Graphic and UI Designers, and Project Managers. Emergent Software has been recognized by the Minneapolis/St. Paul Business Journal for the past two years as one of the Twin Cities’ top software development firms!
Visit Emergent Software online at https://www.emergentsoftware.net/
11. YES CRM Consultants
YES CRM Consultants specializes in Customer Relationship Management (CRM) Consulting, Implementation, Training and Support services for Salesforce.com and Zoho CRM. The YES CRM Consultants team has worked on multiple projects over the years across various industries and continents. Their team has immense experience working with and delivering CRM solutions to clients across the globe. They study, understand business processes, system requirements and provide solutions tailored to each client’s specific needs, with the primary focus on the delivery of quality services in a timely manner.
Visit YES CRM Consultants online at https://www.yescrm.org/
12. XB Software
XB Software is a full-cycle developer of custom Enterprise and BI solutions with extensive UX/UI. They offer custom web and mobile app development, software testing and staff augmentation services. XB Software is ISO27001 and ISO9001 certified company. Their expertise is proven by over 175 successfully completed projects throughout the globe and a lot of satisfied clients in the USA, Canada, UK and EU countries. They also develop their own successful web products for businesses. XB Software’s technology expertise includes React.js, Marionette.js, Webix, Node.js, PHP/Laravel, .NET, etc. They develop rich web and mobile apps using Yii framework, Webix, and other popular frameworks and libraries. XB Software excels in the development of ERP solutions, BI solutions and analytics platforms, data visualization software, online scheduling and booking systems, video/audio chat apps, GPS fleet management systems, and educational web apps.
Visit XB Software online at https://xbsoftware.com/
13. Azul Arc
Azul Arc is an award-winning design and development company located in Atlanta, GA. They specialize in building technology that builds businesses. From web applications to responsive websites to custom mobile apps, their design and development team combines clean, simple design to meet each organization’s technology needs.
Visit Azul Arc online at https://azularc.com/
14. SiO Digital
SiO Digital is a creative inbound marketing agency based in Downtown Los Angeles and San Diego. SiO reinvents the digital marketing world by combining mathematics with inbound marketing called iNBOUND iNTELLIGENCE. They focus on attracting customers through a dynamic smart content approach by creating tailored, relevant and helpful content— not interruptive. It is the marketing that people love with a smart leads acquisition and sales intelligence closing approach. SiO is in total control of the business ROI by using artificial intelligence and a high level of mathematics but also able to forecast it with 80% accuracy.
Visit SiO Digital online at https://siodigital.com/
Computools LLC is a software development service provider in Marketing, AdTech, E-Commerce, FinTech, Healthcare industries since 2013. Their HQ and R&D offices are located in Kiev, Zaporizhzhya with local presence in London, Tel Aviv, Frankfurt, and Philadelphia. They help with product engineering, digital transformation, extending digital teams and more. Computools is focused on continuous product enhancement for fast-growing organizations, ranging from startups to Fortune 2000, to turn their costs into a driving force behind revenue generation.
Visit Computools online at https://computools.com
SENLA is a full-cycle software development company that provides reliable support for the growing business and automates the processes of startups, SMBs and Fortune 500 Enterprises. They create highly usable and intuitive designs in both B2B and B2C markets. Their attention to details and UX design expertise is what allows SENLA to stand out from the crowd. Users should be able to find what they seek. SENLA’s across-the-board experience lets them provide clients with a responsive and easy to understand design. SENLA’s design department is capable of creating a customized user experience based on any specific idea and target audience. With 5 development offices, 150+ certified engineers, and 200 projects from 36 clients, 90% of clients work with SENLA on a regular basis.
Visit SENLA online at https://senlainc.com/
Skelia is a global company providing software development, engineering and outsourcing services. They build cross-border teams and test business solutions with top talent of Eastern Europe. Skelia operates through a global network of offices in Luxembourg, the United Kingdom, the Netherlands, Ukraine, Poland and the United States. Skelia custom builds performant cross-border teams with best matching IT and Engineering talent, operating as an extended enterprise. They test apps and business solutions, web portability and backend integration using leading tools, techniques and a rich set of real devices. Skelia’s certified QA engineers have solid hands-on testing experience and always stay at the forefront of technology, transforming their knowledge into outstanding quality for every product. Skelia also boosts tech startups with highly scalable IT teams and services, proven cross-border experience and knowledge retention.
Visit Skelia online at https://skelia.com/
18. Software Developers Inc
Software Developers Inc is Silicon Valley’s top-rated web design and development company specializing in Start-ups and Entrepreneurs. They architect, design, develop and market apps for iPhone, iPad, Android, and Wearables. They have also designed and maintain highly responsive and engaging websites for some of the best brands worldwide with over 2 Million visitors, monthly. SDI has 5000+ clients, 200+ certified professionals and 30+ UI/UX experts who work from their offices in California, Melbourne, London and 3 locations in India. SDI has delivered 2000+ apps for various platforms and industries like Productivity, Small Business, Start-ups, Utilities, Games, Social Networking, Enterprise, Finance, Wearables, Business, Education, Health and Fitness and many more.
Visit Software Developers Inc online at https://www.softwaredevelopersinc.com/
SITSL is a global CMMI Level 3 Appraised, IT Solutions Integrator Cum Consultancy Company with a presence in over 16 countries. Their creative digital services have encapsulated numerous awards, appreciations and have ubiquitous coverage in a distinctly short span of period. SITSL’s clientele comes from nearly every part of the globe and involves small startups to large-scale enterprises and government organizations such as Coca-Cola and UNICEF. Their projects also differ from mobile app and web development to artificial intelligence, BI, data analytics, IoT, and chatbots. SITSL develops prolific, smart, and next-gen software solutions that solve actual business problems, no matter how trivial or significant it is.
Visit SITSL online at https://www.sitsl.io/
20. Unified Infotech Inc
Unified Infotech is a Global Technology Consulting and Services company working with Enterprises, SMB’s and Start-ups to improve their efficiency through Digital Innovation. They believe that the growth of any business is directly proportional to the success of their client’s, and that it can only be achieved by discovering new possibilities and through constant innovation. In today’s digitally connected universe, every business needs to be a Digital Business, irrespective of their industry or services. Unified Infotech, through its vast array of Consulting-Led Digital Solutions, assists its clients to improve their bottom-line and keep them ahead of the competition by utilizing the optimum potential of technology through its best-suited implementation, in perfect sync with the business processes.
Visit Unified Infotech Inc online at https://www.unifiedinfotech.net
Brands can view the best Salesforce Commerce Cloud companies by average hourly rates, case studies, leadership, rankings and more on DesignRush. Users can easily filter to compare Salesforce agencies and find the best Salesforce partners that can build comprehensive platforms.
About DesignRush: DesignRush.com is a B2B marketplace connecting brands with agencies.
DesignRush features the top agencies around the world, including the best Salesforce Commerce Cloud Companies, Digital Agencies, Logo Design, Branding, Digital Marketing, Website Design, eCommerce Web Design Companies, and more.
SOURCE Design Rush
RESOURCE URL https://www.benzinga.com/pressreleases/19/03/r13358012/designrush-announces-the-3-best-salesforce-commerce-cloud-features-plu